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Terms and Conditions

Agreement and Acceptance

Please review these Terms and Conditions carefully. By using ExpertCustoms websites, you acknowledge and accept these Terms and Conditions and agree to comply with them. Navigate through the sections below to find specific information. For additional assistance, please reach out through our Contact Us page.

Warranty Registration and Processing

When you buy a product from ExpertCustoms—whether through our website or at any ExpertCustoms retail location—that includes warranty coverage, your warranty details are automatically recorded in ExpertCustoms' centralized warranty system. Should you need to make a warranty claim, simply bring the item to any ExpertCustoms location.

Warranty Coverage

ExpertCustoms products and accessories come with our Standard Limited Warranty, unless otherwise specified. The duration of warranty coverage differs by product type. For specific warranty periods, please consult our product catalog in the Shopping section.

Business customers can obtain commercial warranty details from their nearest ExpertCustoms commercial service center.

EXPERTCUSTOMS STANDARD LIMITED WARRANTY

Should a product malfunction within the warranty timeframe indicated on your purchase receipt, return it to any ExpertCustoms location for a replacement or full refund. This warranty does not cover damages resulting from:

  • Improper use or neglect
  • Defective components from other sources
  • Incorrect installation
  • Usage in off-road, commercial, or marine applications

Replacement item warranties cover either the remainder of the initial warranty period or 90 days, whichever provides longer coverage. All warranties become void upon vehicle ownership transfer.

Liability Limitations

THIS STANDARD LIMITED WARRANTY CONSTITUTES EXPERTCUSTOMS' COMPLETE LIABILITY REGARDING ANY PRODUCT OR COMPONENT. ExpertCustoms provides no additional warranties, whether expressed or implied, including but not limited to implied warranties of merchantable quality or suitability for specific uses.

EXPERTCUSTOMS ASSUMES NO RESPONSIBILITY FOR INDIRECT, SPECIAL, INCIDENTAL, OR RESULTING DAMAGES. Certain jurisdictions prohibit restrictions on implied warranty duration or limitations on incidental or consequential damages, therefore these restrictions might not affect you. This warranty provides you with defined legal protections, though you may possess additional protections that differ by jurisdiction.